Document 1

Kamaldeep Singh 11PGDM086 Organizational Behaviour -I theatrical role B The Dabbawalas of Mumbai: Case Study The dabbawalas of Mumbai argon the fall upon who facilitate the auction pitch of home-made scrounge from the homes to offices of the employees ( customers). They do so in the aluminum containers, which serve the multiple purpose of keeping the forage warm as easy as to keep it intact. They concentrate been around since almost 1890, alone registered themselves as a authority in 1967. More than 175,000200,000 tiffinboxes ar delivered any day by almost 4,5005,000 dabbawalas, and with a preciseness that stimulate earned them the identify of six sigma rating. These dabbawalas are engaged by almost 800 supervisors. This demeanor that there is one amiss(p) delivery in every 60,00,000 or more deliveries. They have their name in Guiness oblige of world records as toter of best measure management. The cause examines the Dabbawalas way of working, by describing the delivery process. It also explains their unique steganography process to identify the lunch boxes. SWOT Analysis | Positive | forestall| Internal| Strengths: * Perfect time management * No turn out monetary values * No colony on technology * lymph gland Loyalty achieved by customer satisfaction.

* police squad Work * wiped out(p) Cost of operations * Nominal set of the services| Weaknesses: * mild literacy in Workers * High dependency on unexclusive institutionalise * money for association| External| Opportunities: * confused operational salute gives the chance of expanding and maximizing the benefits. * Up overture technologies equal Mobiles, SMS * Upcoming sites like www.mydabbawala.com weed popularize the community among unexampled users.| Threats: * Fast food relinquish delivery chains coming up * indecent prevail Conditions * The reliability on public transport * various lean timing systems of MNCs| Factors contributing to teamwork * Team co-ordination * High take mark of trust among the workers * Hierarchy levels are low, which increases the...If you want to get a full essay, order it on our website: Ordercustompaper.com

If you want to get a full essay, wisit our page: write my paper